Extremely Slow (475 kbps) Upload to Acronis Cloud - Am I doing Something Wrong?

Howard, you should run a speedtest from speedtest.net.  Check the download and upload speeds.  In most cases, your download speed is much higher from the ISP than upload. If your download took 20 minutes, I suspect an issue with your ISP as it usually takes me only a few minutes at most.  I just downloaded the 492.5Mb file right now and it took about 42 seconds. 

Thanks very much for the heads up...

I have run speed test inthe past without noting any problems, but I will get on it right away.

Thanks. HMM

Bob,

I jsut ran speedtest. I am shocked at my slow speeds...

---   1.05 Mbps download but only 0.16 Mbps upload!

I did check my status again (ATT), which says 54 Mbps, so something is wrong here. any ideas?

HMM

I will shut down and try a reboot to see if it correects the problem.

Yikes, yeah that's pretty slow. You could try powering off the cable modem and router (if you have 2 devices).  Wait about 60 seconds and then plug in the cable modem - wait about 2 more minutes for the cable modem to come online and then power up the router and see if that helps (if it's a single device, just power it off and wait a little bit brefore powering it ont).  

If you're not getting the ISP speeds (or anywhere close) I'd give them a call and have them trouble shoot.  Could be hardware, could be an ISP problem, or them capping you for some reason.  Or, if you are on cable and in a busy area, you may be sharing the main connection with lots of others and if everyone's pounding it, you could all be having slow connections as a result.  Cable is usually "up-to" the speed you're paying for, but doesn't guarantee you'll get it.

Really hard to say, but if you've been getting good speeds before and now it's really slow, I'd start with the ISP.

As of November 16, 2016 I have moved to TW Cable with an average upload speed of 5-6 Mbps.

From what I can gather from the Acronis interface on the upload to their cloud, the "amount of time to upload" continues to vary considerably from 120 minutes to more than 12 hours.

Anyone have any experience that can tell me if this upload time Inconsistency is "normal" for Acronis? I assume my TW cable connection is not flipping on and off or is that variable in its upload speed. I have run Ookla several times and I notice some variation, but nowhere near that much.

My current (as of this post) Ookla reading is 5.39 Mbps

Thanks.

Speed measureent tools are averages over a given time period.  In real world results the True Image app will estimate time to complete in real time.  If the data beign backed up is of large size and can be read, compressed, and transfered at the average speed then total time will reflect that.  If data being backed up is small size and read, compressikon, and transfer takes longer to complete then the total time will reflect that.  Your actual total time will depend on these factors so take what is desplayed with a grain of salt.

Have been running Acronis uploading to Acronis Cloud now for 6 hours.

My estimated time to completion for 500 GBs is now 34 hours...

---   up from 10-12 hours initially,

---   average upload speed remains steady at 6-7 Mbps.

I can't even imagine doing 1 Terrabyte at this rate.

Enchantech:

Then why does Acronis even bother displaying that information on their interface,  .... without an explanation such as what you have provided?

As of now, it has taken about 6 hours to upload 80 GBs, so at that rate, I would expect the upload to complete in about 36 hours assuming a 500 GB upload! As I said, I wish I had known that before purchasing, which the Acronis rep couldn't provde me an answer. Now I understand why.

Well, I have resolved my dilemma (or problem) by doing some research, which I should have done before purchasing. My upload time estimated at 36 hours isn't really all that bad if I assume the source information I am citing is correct.

Looking at the "GeekClub" site, 1 Terabyte would take somewhere north of 20 days at 5 Mbps by their calculations. 100 GBs would take 2 full days or 48 hours. I really have no idea how accurate these estimates are, but it makes me realize uploading 500 GBs to any cloud is a very, very lengthy process.

Presumably, subsequent backups will take less time.

Initial backups are the longest.  In fact, any full backup of say a disk or large partition will take a good bit of time, depending on the source data, amount of data, and connection speed.  After that however the backup is done in a Delta fashion so the backup task looks at changed in the original data and only backs up those changes.

I would say the GeekClub has a very good handle on the time involved to do this type of upload.

Agreed with the GeekClub information.  As for the difference in backup time and the fluctuations... this occurs in Windows too.  You can easily test this with a USB flash drive.  Take a 4.7Gb .iso and copy it from PC to UsB flash drive - pretty fast.  Now take a 4.7Gb folder (OK, probably hard to find one that is exactly the same size - portable apps is a good example for testing too) with lots of little files, deeply nested folders and files, etc (common structure for Windows directories) and copy that to the same USB drive - not nearly as fast and the estimated time in Windows will fluctuate to as the different size files and variations in folder structure change.  There's really no way for Windows or Acronis to fully be able to verify how long a file backup will take, but they make an effort to provide an estimate, based upon the speed of the backup/file transfer as it is happening at that time.  IN some areas, it will go fast (large files/few directories) and in other areas it will slow down (small files/many directories).

http://superuser.com/questions/808279/why-does-copying-individual-files…