Failed to open backup (DVD)
Trying to backup full new Dell laptop with Acronis True Image 2017 to DVD RW. I tried twice, and each time it completes with no errors, but I try to verify, or recover files, or even Change Destination, it says "Failed to open backup \cdrecorder\dev=0,1,0...... ". I'm pretty sure I'm using it exactly has I had on the previous laptop.
I can see the disc and TIB file in windows explorer. Any idea what is going on?


- Log in to post comments

Yes, ATI 2017 build 8058, installed on the laptop . I had to un/reinstall it because it would not let me change the destination. I switched to an ext. USB drive and that completed successfully. Pretty convinced there is a defect with writing to DVD, but I'm fine with the USB solution. Thanks!
- Log in to post comments

Good to hear that a backup to your USB drive worked for you, thanks for the feedback.
- Log in to post comments