failed to write to sector/failed to write the snapshot manager drive 0x1000DA Unknown status 0x9
i am installing a new 5TB western digital black HDD,
when i try to format the disk i got this message.
Failed to write to sector '305,552' of hard disk '3'. Failed to write the Snapshot manager drive. (0x1000DA) Unknown Status. (0x9) The device is not connected (0xFFF0)
The drive is definately connected. i have tried it 3 times it stops at different sectors every time but gives the same error.
I m using acronis true image western digital edition build 19.0.32


- Log in to post comments

so I purchased the drive and tried to initialize thru windows disk management, it told me the disk was RAW i told it to create a guid partition and it failed during the format, said windows could not format the disk. As i Have run into this before when trying to initialize a drive over 2 TB.
I then went to the back up plan and tried to use the true image add disk function which states
"Create Partitons on your new hard disk drive to be able to use it in windows" so i thought this is what i need to do as it has worked for me before,
however this time i was not so lucky.
So the to answer your question, i am formatting it because it was not able to be formatted using the disk manager as you suggested, and because there was no factory partition on it as mentioned. AS for the snapshot manager???? that is the error it gave me. i typed it out letter for letter.
- Log in to post comments

And how is the drive connected to the PC? USB? If so, where on the system is it connected (front or back ports) and using USB 3.0 ports or USB 2.0 ports? Are you using the original cable that came with the drive, any USB hubs, etc...
It's not uncommon for a drive to drop out for a split second when there is not enough power from a USB port or when USB hubs, extenders, or bad/older cables are being used.
New drives can be bad too - it's a mechanical drive - have you checked the SMART status of the drive to see what kind of health it is showing? I'm also not sure why you're formatting a new drive. At most, if it needed to be initialized, a quick format would suffice. That won't address a potential hardware issue with the new drive or any power connectivity issues, but should help speed the process along (formatting from Windows and not Acronis)
- Log in to post comments

the drive is connected to a sata cable to the motherboard, this is an internal hdd.
i have not checked the "SMART status" of the drive.
as i said earlier i am formatting the new drive because when i plugged it in it said it was raw and needed to be initialized.
SO I USED THE WINDOWS DISK MANAGEMENT,
i intialized the drive and it said that it needed to format the drive to initialize. this was all in the disk management utility in windows.
i followed the prompts told windows to "quick format" and it failed stating "Windows could not format the disk" rendering the drive inaccessable, therefore in order to use the drive it had to be intialized and reformatted another way.
FORMATTING FROM WINDOWS IS NOT AN OPTION IT FAILS EVERY TIME.
this is why i am trying to use this utility that i have had great success with doing this very same thing with 3 other drives although they were only 3TB not 5 like this one.
how do i check the "SMART status"
- Log in to post comments

"SMART status" appears ok....
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Glenn>wmic
wmic:root\cli>diskdrive get status
Status
OK
OK
OK
OK
wmic:root\cli>
- Log in to post comments

Try partitioning with mini tool partition wizard free. It's a great free tool.
if you have trouble after that, you should probably consider RMAing it to make sure you didn't get a dud.
tools like Speccy and the free trial of hard disk sentinel may provide some better information about the health of the drive
- Log in to post comments

In addition reseat both ends of the data cable on the drive or try a different cable, a different mobo port. I've seen bad cables and connectors cause such problems before.
- Log in to post comments

Failed to write to sector '305,552' of hard disk '3'.
Please ensure you are looking at the correct hard disk drive for the above message. Which program issued the message? If it was from Acronis True Image, then Acronis starts numbering from 1, whereas Windows Disk Management numbers from 0. So if the message came from Acronis, look at disk 2 in Windows Disk Management and see if this still points at your new 5TB drive or at a different drive?
- Log in to post comments