HELP! - True Image 2017 fails to clone on reboot - COMPAQ CQ2000, Windows 10
HELP! (Please?)
I'm trying to clone an HDD to an SDD where the SDD is connected via USB (supplied by Kingston). I've successfully done this twice before without a hitch, with an HP Pavilion Desktop and Acer Aspire notebook, and using the same h/w and s/w.
Now I'm attempting to clone an HDD on a COMPAQ CQ2000 that uses Windows 10. I can run True Image to configure the clone. It's when it reboots in order to clone the disk that the trouble starts. I just get a 4-line message about the UEFI loader, then a black screen...and nothing. The LED on the SDD cradle is on but static so there's nothing happening.
If I power-cycle the PC it boots into Windows just fine (thank goodness!)
I've tried booting from a rescue CD, then re-running True Image - no difference; 4 lines then black screen
I don't have IGD multi-monitor option in the BIOS. (The BIOS options are really basic)
There is no BIOS update for this PC. I checked.
Does anyone have any ideas what I can do next? I've spent hours on the web looking for solution but no-one reports the reboot failing so utterly.


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