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How do I get the NonStop Backup to work?

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Edmund, I don't personally use NSB as do not have the need for it but there are several KB documents that may be of help to you:

14705: Acronis Nonstop Backup: FAQ  

32417: Acronis True Image: Troubleshooting Nonstop Backup

If you have ATIH 2017 and still have issues with getting NSB to work, then please raise a support ticket directly with Acronis - you now have one year of support with the 2017 version.