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How to recover a backup of files and folders on a different computer

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I got a new computer with a new drive and a new SCP. Now I want copy migrate my data with True Image 2017 by files and folders.

The menu system does not allow for this. On a new computer a recovery is only offered when something was backed before.

I tried via Windows Explorer but this is almost not usable. Double click on the tib file lasted for about 2 hours and the double click on the backed file showed then lasts now for 7 hours and has not finished yet. The backup-tib has a size of 240GB.

I would really appreaciate if recovery could be done via the normal menu system and I could start the process and get the result some time later - without recurring user interventions. And it should not last this long to get to any result,

Can anyone tell what is wrong with my approach?

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Ulrich, welcome to these User Forums.

What exactly are you trying to restore to your new computer?  Is this only user data, i.e. documents, photos etc, or are you trying to restore other things like program files etc?

Do you have ATIH 2017 installed on both computers, or only on the one computer?

Where is the 240GB backup .TIB file stored in relation to this activity?

In reply to by truwrikodrorow…

True Image 2017 is installled on both computers. The files are  backed with the files and folders approach and consists of all types of files: programs, text files and pictures.

The tib-file is stored to a NAS (Synology). To use the files explorer I mounted the path via cifs.

 

Ulrich, please see KB 19296: Acronis products cannot be used to transfer applications to different system or upgrade OS with regards to your backup including programs.

You should be able to restore your files and pictures by either using the Windows shell integration to access the content of the .TIB file on your Synology NAS to open (double-click) or to mount (right-click then mount option), or you can use the option to Add existing file (to the right of the option to add a new backup) and add the backup image on the Synology NAS to the task list on the second computer. 

Once you have added the image, you can then use the Recover files option for that file.

Another option here, assuming that both computers are working well, is to set up an Acronis Sync between the two by using the Sync option - see the ATIH 2017 User Guide - Synchronizing data where you can create one or more syncs based on a top level folder for your data.

In reply to by truwrikodrorow…

There are no applications in this package - only executable files. I'm aware that applications can not be copied with this approach. The application parts within the backed folders should become restored but I cannot expect them to run, obviously.

The mount as new backup would only work, if I had done a volume-backup (according to the message given)

Sync will probably not work - as far as I understand this the cloud is used to hold the data. I do not have ordered cloud space - for this I have my NAS.

So it looks I need to do the backup on a volume base and then try this again.

 

 

 

 

Thank you for the further information / clarification.

See from the User Guide again:

What you can and cannot synchronize

You can synchronize data stored in two or more folders. Let's consider where these folders may be located and what data they may contain.

Storage types

A synchronization process may be established between:

  • Two or more folders on two or more computers.
  • One or more computers and Acronis Cloud.

You do not need to have a Cloud subscription if you want to use the option between two or more computers. 

In reply to by truwrikodrorow…

Thanks a lot. Tried - Sync would work. Unfortunately it does not work an base.I need to define each folder first (top level) that shall be synced. Is not impossible though kind of unexpected.

 

Ulrich, there are third-party sync programs that could do the same without the same restrictions as imposed by Acronis Sync.  One that I use is the free SyncFolders program which only needs to be installed on one computer provided you can access the second computer across your local network.

Hello Steve - you are right. I give up now with Acronis.  I will try with ROBOCOPY or with Synology Cloud Backup. I'm not sure whether I can keep my metadata (creation date / last changed date) but have to live with this then. 

I'm really disappointed from the solution provided by Acronis. 

I tried the SYNC with AITH2017 - it lasts almost forever for only a small folder. For the other approach the mount of a volume backup requires a nondefined partition for the restore destination. But I do not want to restore the whole volume - just select some files and folders from it. And I do not want AITH to define my partition. I just want to restore from my backup several files on a different computer. Sounds easy.

Ulrich, I use the Synology Cloud Station Server (on the NAS) and Cloud Station Drive on my PC's to sync the files I want to have on my different PC's which works very well for me.

What I'm really worried about is, that it is such complicated to restore something in some cases. This should never ever occur. When being in need for recovery normally there is some pressure behind it. Recovery must work under almost any circumstances and be easy to set up - without reading or rereading the manual or something like this.

I think of a case that I really lose my current computer and want to recover: I will not read that "If you had done like this it would have worked". I know the data are there - I should be able to get hold of them.

And it should work under the surface of the main menu, easy to handle.

Ulrich, I appreciate your concerns but there is a lot of difference between recovering files & folders to a working OS and recovering whole disks & partitions to a new or existing drive.

I would recommend having more than just your Synology NAS as the backup destination for your image files, I have a mix of both local drives (internal and external (USB) drives) plus my NAS backups.

I have tested that I can do a restore from the NAS but it is a lot slower doing this over a network cable than doing a restore from a local drive, but still faster in many ways to restore a whole partition than to restore files & folders due to the extra processing needed to handle permissions etc.

For disk & partitions recovery, I normally use a USB boot stick (running the WinPE Acronis Rescue Media) except for my laptop where I have a dual-boot situation and can recover from the second OS using the Acronis main application.  I had to do such a recovery a couple of days ago after Windows 10 did some updates and I could no longer get to my desktop!

I know that there are differences between logical and so-called physical backups. I'm an IT-professional and used to work as systems programmer on a IBM-Mainframe.

What I wanted to say is, that I do not need a system for doing backup - I need a system for doing restore in case of need. Obviously, to do restore I need the backup - but the backup makes no sense on itself.

When doing a volume backup - True Image allows me to restore just a file from this backup - I do not need to restore the complete partition. Why can't it work like this when trying to restore to another computer?

And when having a logical backup (Files and Folders) - why can't I just access this from the TrueImage Menu and restore it wherever I want?

I'm not really concerned about the time it lasts to restore something (it need not to be high speed, I do not worry about few hours more or less) - but I would love to start the process. The dialog here should not last too long - and then the process should work without any further user interaction.

Anyway - thank you so much for your support - it was very valuable - I learned a lot about Trud Image.