NAS registration refused
I am trying a backup on my nas. ATI recognises the nas but the registration with actual and correct username/password is not being accepted.
I have no idea what the reason could be.
I'm using Win 10 anniversary with latest updates.


- Log in to post comments

Origando, do you have any mapped drives in Windows with a drive letter going to the NAS as well? If so, please check this thread:
https://forum.acronis.com/forum/126528?page=2#comment-395544
- Log in to post comments

I solved the issue!
As proposed by Bobbo_3C0X1 I opened the NAS by using the address box on top of the ATI window and entered not the name of the NAS but: (\\192.168.xxx.xx). Now the registration screen opened and username/password were accepted.
Thanks to all for your support.
- Log in to post comments

Glad to hear it! Seems like a bug for now that should hopefully be addressed in the next update (no idea when that will be). At least we have a few work-a-round options for now.
- Log in to post comments