Online backup - links in report, not working
I am running True Image 2017 Premium on an Windows 10 Professional, using GOOGLE CHROME with all products up to date.
When the ONLINE backup finishes, I have the option set to send a notification.
When to notification email comes in, all looks good. It says BACKUP SUCCESSFUL.
However when I click in the link for either "MANAGE BACKUP" or "SHOW DETAILS", that process does not complete. I Get prompted for USERID and PASSWORD. I enter the same ones I have been using. (They must be correct, because if I use a bogus password, it fails on that screen.
When I use the correct combination, I see "Signing IN". then a large grey circle with 3 'dots', and then I am bounced back to signon.
However, if I go to the website, logon, go to DASHBOARD, all is well.
What am I missing or doing wrong?


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