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Problem with recovery

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Hello

I have a backup image from a laptop, but when I try to restore it I get operation failed.

Is there any way of creating a recovery disk with acronis using this backup image...as this may work better..

Thanks

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Steve, if you are trying to restore a backup of your laptop that includes your Windows OS, then this should be done from the Acronis bootable Rescue Media, not from within Windows.

The obvious way of creating the Rescue Media is from within the Acronis application running in Windows, which would require that you have a second computer with Acronis loaded if the laptop is not working.

When you say you are getting 'operation failed' when trying to restore the backup image, can you expand on the steps you have taken to get to that failure point?

Are you running ATIH 2017 to try to do the restore?

What type of laptop do you have, make, model, type of disk drive etc?

What version of Windows OS is running / in the backup image file?

More information as above will help us to try to help you better.