Problems with "Add New Disk" function
If I try to "Add New Disk" from within Windows I get:-
Failed to Run Task. See attachment 1.
if I try from my Windows PE rescue disc I get:-
A message about a trial version. See attachment 2.
If I try via the F11 option at boot I get no chance to define partitions after selecting Proceed. The function just goes ahead a creates uninitialised space on the disc.
Any advice or info would be gratefully received.
Attachment | Size |
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failed_to_run_task.jpg | 27.47 KB |
trial_version.jpg | 102.11 KB |


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Hello Hairy Scot,
Thank you for attaching the screenshots. Could you check if schedhlp.exe is among running processes before the first error occurs? If it is not, try starting it manually "as administrator": "C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe" and reattempt the operation.
Also please check the Account tab of the program, see what is the build number of the installed software. If it is 6106 or 6116, please contact us at http://www.acronis.com/support/contact-us.html, as the issue was supposed to be resolved in that version and we would like to investigate why it keeps happening.
Regards,
Slava
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