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Program will not open or load

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I been about 2 hours trying to get Acronis True Image to open and it just won't. I need to clone a Disk. I don't understand what the issue is. I had it open today, Did a backup of one disk, when that was done, I closed out the program and went to dinner.

When I came back it wouldn't load, I rebooted, still doesn't load, I disabled all AV and Firewalls. Still doesn't load. I set it to run as if it was on Windows 7, nope still doesn't load. Changed out users from my Administrator account to another one. Still not working. I download a new install of ATI 2017 and then did the repair option and it been hung now on the last bit doing nothing.

You can see it in task manager but it not doing anything.

So can anyone help me with this ?

0 Users found this helpful

Since it seems to hung up you may want to try a clean install by using the cleanup tool https://kb.acronis.com/content/48668. Run the tool and then reinstall. You will have to recreate any backup tasks you have. I'd also recommend cloning only from the rescue media. See [IMPORTANT] CLONING - How NOT to do this!!! | Acronis Forum  for some tips.