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Recovery Fail

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I have a full disk back image of my PC. Which I am now trying to recover from the latest backup. (SSD failed and RMA'd, bought a new one different brand & size for the time being.) When have needed to recover in the past, have loaded acronis whilst running the OS & recovered disk without any problems, PC reboots and loads acronis screen & recovers.

Using my 2nd PC (same chipset mobo) I managed to recover from the previous by one in the chain (Connected the SSD internally to PC and ran acronis, same process as above and was succesful.) but not the latest.

When attempting to recover from the latest backup using that method, the process just seems to abort, sometimes restarting the PC loads the acronis recovery screen then fails, other times Acronis does not ask to reboot & terminates the process without any error warnings, and goes back to the home screen. I have tried to recover using this method within the original PC, OS running on a msata SSD with the only thing changed is the SSD using the 2nd copyset of backups I get error from Acronis saying the first version of the backup cannot be found, even though acronis validates the backup and passes.

Any suggestions on the next step.

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Matt, welcome to these user forums.

Thank you for the information provided, including the log files, these show that there is a problem with the latest backup image that may have been caused by the SSD failure that you encountered.

2017-04-27 12:54:21:773 3036 I00640002: Operation SanDisk SDSSDHII240G_full_b24_s1_v1-2 started manually.
2017-04-27 12:54:23:538 3036 I013C0000: Operation: Recovery
2017-04-27 12:54:23:538 3036 I0064000B: Priority changed to Low.
2017-04-27 12:54:25:039 3036 I000B03FC: Recover Backup Archive From file: E:\AcronBackUp\SanDisk SDSSDHII240G_full_b24_s1_v1-2.tib Recovery of: Disks
2017-04-27 12:54:25:085 3036 I000101F8: Pending operation 52 started: 'Clearing disk'.
2017-04-27 12:54:25:101 3036 I000101F8: Pending operation 14 started: 'Recovering partition'.
2017-04-27 12:54:29:461 3036 I000101F8: Pending operation 14 started: 'Recovering partition'.
2017-04-27 12:54:29:820 3036 I000101F8: Pending operation 14 started: 'Recovering partition'.
2017-04-27 12:54:30:179 3036 E000101F6: Error 0x101f6: Index corrupted
2017-04-27 12:54:32:383 3036 I001D0000: Bootability restore operation has started.
2017-04-27 12:54:33:023 3036 I00000000: Error 0x0
2017-04-27 12:54:33:023 3036 I00000000: Error 0x0
2017-04-27 12:54:33:023 3036 I00000000: Error 0x0
2017-04-27 12:54:33:023 3036 I00000000: Error 0x0
2017-04-27 12:54:33:023 3036 I00000000: Error 0x0
2017-04-27 12:54:33:023 3036 I00000000: Error 0x0
2017-04-27 12:54:33:023 3036 I00000000: Error 0x0
2017-04-27 12:54:33:023 3036 I001D0000: Bootability restore operation has finished.
2017-04-27 12:55:24:932 3036 E00070025: Error 0x70025: Index corrupted
2017-04-27 12:55:24:964 3036 E013C0005: Error 0x13c0005: Operation has completed with errors.

Having v1-2 at the end of the backup file name also suggests that there was a problem when the backup to create this image was run as this suffix is only used when ATIH encounters an existing backup file with the same name in the target folder.

The recommended method of doing this type of OS backup image restore is to do this using the Acronis bootable Rescue Media (on CD or USB stick) and not to start this from within Windows, and ideally this should be done on the system where the OS will be used.  This will avoid issues such as the first version not found etc, as this comes from the Acronis Database information used within Windows but not by the Rescue Media.

Steve, thanks for the help.

Using the Acronis bootable Rescue Media on USB, I was able to partially restore the problematic backup, although errors were thrown up during the process, of index corrupted error and acronis restoration failed at the end. The process took around 30 mins and although Win 10 could not see the drive, I was able to use EaseUS partion master (not sure if anything better?) to undelete the data partition and gain access to the data.  The drive remains unbootable but I can live with  that. :)

Does a program exists that can compare files from restored backups with the intention to merge into a master, from which backups can then me made? 

Regarding the v1-2, no errors were reported within win10, is the general practice to just check the logs regularly.

Thanks

Matt

Matt, glad to hear that you have made some progress with recovering some of the data from the problem backup image.

For the question about comparing files, then there are a number of free synchronisation programs that you could try that may help in this respect. One that I use is SyncFolders that you could try.

With regard to general practice for checking logs, Acronis haven't make this easy in the later versions by removing the option in the GUI but if you set up Notifications, this will send you a 'trimmed' copy of the log by email which is easy to cast a quick eye over.  Alternatively, you can use the MVP Log Viewer app (link below).