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startup recovery manager

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im using trial version of true image 2017,activated startup recovery manager at boot when click f11 recovery manager not activating.my system is dell 64 bit and win 64 bit operating system

some says uefi or legacy blocks true image from loading,i dont know  how to solve this

pl.guide me why uefi blocks true image

but same version works fine in 32 bit system

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First, I have not used the start-up recovery manager for many years, so I have no expertise. I am not clear exactly what the problem you are having is.

Things may not work as you expect if you have fast-boot activated. If your Dell is a recent model it will have UEFI rather than traditional bios. Another possibility is that recovery manager is not supported when using trial version.

I also have a recollection that the F11 key on Dell systems has a dedicated purpose when booting.

Ian

ASRM is effectively a Linux mini OS environment used to launch Acronis True Image, therefore your UEFI would need to support launching such an OS environment which in turn may require that UEFI Secure Boot is disabled in the BIOS settings.

Personally, I do not use ASRM - the key limitation is that it is installed on the same physical HDD or SSD drive, so if you suffer a fatal disk error or failure, then you will also lose ASRM as well as everything else on the drive.

I would recommend creating the bootable Acronis Rescue Media and testing that your Dell computer can boot successfully from that media (on CD/DVD or USB stick) - if Secure Boot is involved, then the default, Linux based Rescue Media will also not launch correctly with it enabled.