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TI 2017 restore won't boot

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I tried to restore a backup to my Hitachi 1TB hard drive using True Image 2017 restore boot disk.

Even though it said the restore was successful it would not boot.

I tried without MBR. Then I tried it with MBR. It would not boot.

Finally I booted to another drive that has Windows 7.

I deleted the C: partition and system partitions on the Hitachi drive.

Restored to the unallocated deleted partitions and it booted.

I thought True image deleted the partitions before the restore?

I have more hours into this than I want to admit.

Any ideas?

Thanks Bill

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Bill Forsythe wrote:
I thought True image deleted the partitions before the restore?

Well, that depends upon what you backed up, how you backed it up, and how it was restored, none of which you have described. We would need more details.

 

I backed up the c: partition including the system partition. I have a d: partition that was not backed up that I wanted to keep.

I then booted into the restore boot disk.  

I tried to restore the c: partion and system partition leaving the d: partition as is. I did this by going to "recover/mydisks" in the middle of the screen.

It would not boot after it said restore successful.

After trying different things it still would't boot.

I finally deleted the c: partition and system partition by booting into windows 7 that was on another hard drive.

That worked. I restored the exactly the same way as I tried before, only this time it booted.

Does anyone have any idea why I had to delete the C: partition to make it work?

Again I thought TI2017 deleted the partition before it did the restore. At least that is what it said it was doing.

Thanks

Bill, I personally cannot tell you why you had to delete the C: partition before your restore was recognised as being bootable.

My own understanding and experience with doing this type of restore is that it does wipe the drive if doing this as a whole disk restore, but when restoring individual partitions, then I suspect that this overwrites the existing partition data rather than deleting it first.  This is one of those things that is very difficult to prove how exactly the process is performed due to the system being 'down' in order to do the restore.

One point here, as you have Windows 7 on another disk drive that is bootable, you could in effect do a restore from within Windows 7 using the ATIH GUI installed there provided Acronis doesn't demand a reboot to continue.

The other point would be to look at the Log file for the restore before rebooting from using the Rescue Media while the log still exists.