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TI 2017 - unable to see usb3 drives as possible destination

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I am trying to back up a home media server to an external 5-bay usb3.0 connected drive.  When I boot up the TI (2017) rescue disk it will see the usb connected drive as a possible 'source' however when I try to select it as a destination TI does NOT show the usb drives as possible destinations.  The server has a couple of 8tb and a couple of 4tb drives.  TI also complains that there are errors in the drives however the drives were recently formatted on the server w/o error.   All the drives are formatted as 'ext4'.  Any suggestions of comments?

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Charles, please see the ATIH 2017 User Guide: 

Supported file systems

  • FAT16/32
  • NTFS
  • Ext2/Ext3/Ext4 *
  • ReiserFS *

    Note: ReiserFS partitions and disks cannot be backed up to Acronis Cloud.

  • Linux SWAP *

* The Ext2/Ext3/Ext4, ReiserFS, and Linux SWAP file systems are supported only for disk or partition backup/recovery operations. You cannot use Acronis True Image 2017 for file-level operations with these file systems (file backup, recovery, search, as well as image mounting and file recovering from images). You also cannot perform backups to disks or partitions with these file systems.

In reply to by truwrikodrorow…

I was attempting to do disk/partition backup.  however in essence you can ONLY backup to disks which are formatted as fat16/32 or NTFS   Is that correct?

 

In reply to by truwrikodrorow…

These massive USB attached boxes are "new technology". Lots of things don't like them. For example, many routers with USB ports will gag at these.

The usual way to add large lumps of storage is through Ethernet and "network attached storage". Acronis handles these as expected.

Maybe Acronis will fully support these things in a future release. Indeed, how about ATI2018?

 

 

As far as I remember there is no mention of such support in the release notes for ATI 2018. Definitely no one mentioned it during beta testing. Some of these USB3.0/3.1 boxes support raid, others do not. The boxes may require special USB 3.0/3.1 drivers before you can see the individual drives - that is they do not appear to ATI rescue media as a USB hub. Not sure if Acronis will work with drives attached to a USB3 hub - I do not recall having tried to do so.

Ian

In reply to by truwrikodrorow…

It is the need for drivers that prevents routers from addressing these boxes. Even some smaller USB drives can bring them to their knees.

Is there a standard for these USB things? Or is it all proprietary?

There is little incentive to reinvent the wheel when there are plenty of Ethernet NAS boxes out there. Do USB stores bring anything to the party?

 

I got this box on ebay for $75 - it supports raid 0,1/10,3,5, and also what they call 'Big' or' Large' which lumps all the drive capacities together to look like one large drive.  Additionally, each drive can appear as separate drives.   I had them config'd for Large.  Acronis 2017 will see this unit as a potential SOURCE.  However the drive is formatted as EXT4 which as explained above Acronis will NOT use for DESTINATION.  That is the part that I wish they would support!

 

I suspect that Acronis will wait to provide support for backing up to these types of storage drives with Linux filesystems until either they are more mainstream, higher volumes around, or when sufficient numbers of users are requesting this type of support.  exFAT is another that comes up occasionally that isn't supported either.