Skip to main content

True Image 2017 asks for login and password in Mac

Thread needs solution

I just upgraded my MacBook to OS X Sierra.  Now, when I launch True Image 2017, it says Acronis True Image wants to make changes and requires to again enter my password and User ID for the computer.  I have this problem on 2 Mac's.  It worked fine in OS X El Capitan??  It shows a lock icon with the sign in credentials??  Any Suggestions??

0 Users found this helpful

I don't think Sierra is supported yet:

http://www.acronis.com/en-sg/support/updates/changes.html?p=38886

System requirements

Operating systems:

  • OS X El Capitan 10.11.6+
  • OS X Yosemite 10.10.5
  • OS X Mavericks 10.9.5