True Image 2017 Drive Cleanser problems
I know that there are some earlier posts about this, but at least two suggest making bootable media, and running cleanser from that media. The result is the same either way. Progress bar shows nearly complete at step one of two, with minutes left. I've left both the Windows and bootable versions go for a couple of days like this. I finally gave up, and discovered I can only partition and format about 2TB out of the 5TB drive capacity. Neither Diskpart, or Easus can enlarge the usable partition. Any thoughts would be appreciated.


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Sorry to take so long to follow up, but life kept me out for the past couple of weeks. The system is a fourth gen i7, and is definitely capable of large partitions. There is apparently a serious problem with this tool. It has unfortunately, left the drive in a state where no tool I have tried can recover the lost 3tb of space. Not Easus partition manager, not Diskpart, nothing I have tried can access the remaining 3TB. If you have a suggestions on how this might be done, I would love to know.
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Joseph, is this a Legacy / MBR system even though you have an Intel i7 CPU?
Run the msinfo32 command from Windows and look at the BIOS mode setting.
To go above 2TB needs to use GPT as the partition scheme.
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