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Unmount Acronis Drive

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Regular Poster
Posts: 198
Comments: 120

I bought Acronis True Image 2017 4 days ago and it works fine.
However, one thing annoys me:

Acronis mounts it's "Acronis Drive" as a network drive and also as an local drive: (attached a screenshot) (The Acronis Drive links to M:)

Acronis stores all backups at my NAS. Therefore, I don't need that "Acronis Drive".

Is it possible to disable the Acronis Drive?

 

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Florian, welcome to these user forums.

The Acronis Drive is a function of the Mobile Backup feature of ATIH 2017 and exists to allow easy access to such mobile backups.

See KB 59584: Acronis True Image 2017: how to change Acronis Drive letter which has more information about this.

Please open a Support Case with Acronis if you are still unhappy with this new feature.

Regular Poster
Posts: 198
Comments: 120

I haven't done a mobile backup yet, but I will do one. So, I now think that the Acronis Drive is a useful feature.

Thanks for your help.

In reply to by system_account

Acronis might think that some of the users are 4 year old kids and so they decided to help them by hijacking a drive letter and mapping it to the computer. The file exists in the user directory, e.g. "C:\Users\username\AppData\Local\Acronis\Acronis Drive\phone name"

Why not created a folder on the desktop instead of hijacking a drive letter and mapping it? I use a lot of mapped drives and I do not want one mapped by Acronis just for the backup files. I have a drive I:\ on my PC which I really do not want.

Hopefully someone has a clue on how to stop Acronis 2017 from mapping a drive with the mobile backup files. How do you disconnect the mapped drive? If the only answer to this issue is not to use the "Mobile backup" than that is a shame.

CyrusMD, please see the earlier update I posted on this issue:

See KB 59584: Acronis True Image 2017: how to change Acronis Drive letter which has more information about this.

Please open a Support Case with Acronis if you are still unhappy with this new feature.

Steve, you are missing my point, I do not want Acronis to map the drive period.

"The Acronis Drive is a function of the Mobile Backup feature of ATIH 2017 and exists to allow easy access to such mobile backups"

I know where the back files reside on my drive and I have a shortcut on my desktop leading to the files so why would I need a mapped drive. How can I stop Acronis from mapping?

Looks like I will have to open a support case.

Thank you.

CyrusMD, I do appreciate your point about not wanting Acronis to map the network drive but that is a design issue and not anything that we users here in this forum can fix for you.  I too am just a volunteer user, not employed or paid by Acronis and with no access to their development team.

A support case is the way for you to try to progress this.