Want to replace WD Backup and File History with ATI 2017
I would like to remove all traces of WD Backup and File History from external hard drives and then install ATI 2017. I'm hopeful that a basic use of ATI 2017 to backup files and make an image of C:\ would be easy (I'm so tired of wading thru instruction manuals, entire electrical career of that!). I have tried to get rid of the WD stuff from a 2TB and 4TB external hard drives and change to File History but could not get rid of 100%. With File History there was no apparent way to see the progress of it during the backup.
What are the PROS and CONS of the Perpetual vs the Subscription versions? I would just like install ATI 2017 (with minimal research and fighting), start the backup process and be assured that it is doing it's job, with some checking or email notices to confirm it.
Does the Phone support mentioned for the Subscription versions last the entire period of 1 or 2 years? I have searched for some of these answers to no avail.
Thanks for your help, Tom


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Thank you, Steve, for your volunteer help!
I downloaded what was labeled as the ATI 2017 User Guide for PC. I assume I just ignore the ATI 2017 Next Generation paragraphs if I go with the Standard 1 year 1 Time or 1 year Subscription license? (I believe the Next Generation refers to the Premium, 1TB cloud storage license version). I'm thinking there would be a User Guide for the non-premium license version?
I was able to start up the WD Smartware software and it gave me the ability to erase the external drive. So, when I'm comfortable understanding the first 3 chapters of the Users Guide (plus whatever else pops up) I think I will be ready to dive in.
Thanks again
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Thomas, there is only the one user guide for ATIH 2017 which covers both the Standard and Premium versions, so you would just need to ignore any sections which deal with the function that is only available in the Premium version. Premium = New Generation = Subscription only version.
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