Acronis 2018 stopped backing up on 6/2/20
Hi. Been using Acronis since 2015 and upgraded to 2018 when it came out. It stopped backing up on 6/2/20. There is plenty of disc space. Message says 'calculating time remaining' , but it will say that literally for days without starting backup. So, I updated 2018 and setup a new identical backup scheme and pressed "backup now" , but it only says 'queued' and has said that for days. Attempts to get a human at Acronis is a joke. Was going to upgrade to 2020, but will not do so unless I can get help when needed. Feeling stymied and looking elsewhere for backup software with better support. Any ideas? Thanx


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interestingly, mine stopped backing up on may 29th. no reason. apparently a corrupted certificate. the software tried once more a couple of weeks later and then did nothing until today when I went on to make sure all was right with the world. no notification, no big red flag, nothing. this is a total failure. it seems like 2018 just doesn't really work. maybe last update? not sure but I would definitely consider other options.
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