Acronis 2018 - System stucks hard by backupvalidation
Hello Community,
by the backup validation my system stucks hard (lag) all feew seconds from 1 to 3 seconds.
My backup schema is incremental, AES encryption, 100mb parts to 1gb weekly. The total size is 800GB in 5 parts then new one. The files transfered to NAS over 1GB LAN. By the validation i have a 100% lan workload on my system. The problem occured i think 6 months ago. My system is uptodate (dirvers, firmware, software, etc.) The system is regulary very fast whitout backup/validation.
After the validation the system run very fast but i can not work durring the validation i am angry. Before i buy me the 2020 Version what i think to do if the problem not occures the same. I would like to ask you if you have the same problems or had the same problems and is a solution avaible to fix this.
I hope you can help me. (Currently i quest me if the problem in the AES encryption?)
SYSTEM:
Windows 10 Pro 64-bit, i7 5820K, 32GB RAM, ASUS X99-S, ASUS NVIDIA RTX 2080 TI, 1TB Samsung SSD EVO Plus, 512 Samsung SSD 850 PRO, WD BLACK 2TB, WD RED 4TB
Kindly regards,
Chris
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Hallo Community,
bei der Validierung meines System Backups hängt mein Rechner zwischenzeitlich (laagt) alle paar Sekunden bzw alle 1 bis 3 Sekunden.
Backup Schema ist Inkrementell, Verschlüsselung AES, Zirka 100MB bis 1GB wöchentlich Gesamtgröße beträgt zirka 800GB in 5 Teilen dann wieder neu .. Daten werden per GB LAN an NAS geschoben. Bei der Validierung gibt es eine 100%ige Netzwerkauslastung auf dem zu sichernden PC. Problem trat einfach irgendwann mal auf vor (6 Monaten) Acronis ist UpToDate. System Alle Updates eingespielt und sonst sehr schnell. Treiber Bios etc. auf dem neusten stand der Treiber/Firmware etc.
Nach der Validierung läuft alles wieder geschmeidig nur arbeiten kann ich daran nicht ohne mich zu ärgern. Bevor ich mir 2020 kaufe was ich in Betracht ziehe, wenn das Problem dort nicht vorhanden ist. Ich würde gerne wissen ob jemand ähnliche Probleme hatte oder hat. Und wie man das Problem lösen kann.
Freue mich auf eure Konstruktiven Antworten. (Habe gerade überlegt ob die AES Verschlüsselung das Problem sein könnte).
SYSTEM:
Windows 10 Pro 64-bit, i7 5820K, 32GB RAM, ASUS X99-S, ASUS NVIDIA RTX 2080 TI, 1TB Samsung SSD EVO Plus, 512 Samsung SSD 850 PRO, WD BLACK 2TB, WD RED 4TB
Besten Grüße,
Chris
Chris, welcome to these public User Forums.
I am not sure that I understand what the issue is here, whether this about validation or backup or both, and whether it is about performance of the same?
If the problem is with overall performance when doing either validation or backup or both, then you should first check your backup task advanced performance options as these can have a direct influence on this.
See the ATI 2018 User Guide section on backup performance (which should also apply to how validation works too).
Operation priority
Changing the priority of a backup or recovery process can make it run faster or slower (depending on whether you raise or lower the priority), but it can also adversely affect the performance of other running programs. The priority of any process running in a system, determines the amount of CPU usage and system resources allocated to that process. Decreasing the operation priority will free more resources for other CPU tasks. Increasing backup or recovery priority may speed up the process by taking resources from the other currently running processes. The effect will depend on total CPU usage and other factors.
You can set up the operation priority:
- Low (enabled by default) - the backup or recovery process will run slower, but the performance of other programs will be increased.
- Normal - the backup or recovery process will have the equal priority with other processes.
- High - the backup or recovery process will run faster, but the performance of other programs will be reduced. Be aware that selecting this option may result in 100% CPU usage by Acronis True Image 2018.
I do not believe that there are any significant differences or changes in this regard with ATI 2020.
Chris, How much free space is on the NAS at this point too? I don't know if the backup and/or the validation is specifically the cause of the 100 utilization on the NAS in this case, but I don't experience this on my own.
However, if the NAS is getting full, then this could definitely degrade performance across the network. Are you able to monitor the CPU and the memory utilization on the NAS (also after checking how much free space is left). And while the network workload is at 100%, can you also monitor the resources of your home router?
@Steve Smith
My backups run on "Operation priority" = Low (Default). My System process (Windows 10) have 17% CPU & (55 MBit/s LAN) and the Acronis 2018 Service 2,6%CPU & (858 MBit/s LAN).
I see no differences between the workload on my workstation and my notebook it is probably the same but my workstation with more performance hang every feew times (windows by move, mouse cursor by move, applications by do it work, writing in Word/Execl, Photoshop, MS Visual Studio)
@Bobbo_3C0X1
I have on my NAS 30TB free space and the CPU is by 40% avarage LAN by 102MB/s. The resources on my workstation is by 20%cpu and 100% LAN. It looks good. I see no bottlenecks or probelms in my network. I try it to backup and valid on a localstorage to see if the network is the problem.
Thanks for your feedback. I write again, if i have done more tests.
Chris
I have more tests done.
By backup on a lokal Storage currently i have no problems. I can´t understand why my workstation hangs if the network by 100% avarage. I saw never bevore problems like this? (I forgot that i use Bitdefender Internet Security, but i see no problems that this are the problem).
My Network-Driver are the latest from Intel (Intel Ethernet Connection (2) I218-V, Driver-Vers. 12.12.218.0). I do not changed this drivers the last Year. My Windows Version: 10.0.17763 Build 17763 (can´t currently not update to the latest version because vmware 11)
I try to reduce the (Upload-Speed), but the validation use Download-Speed (not configurable).
Any other idea? All other Workstations and Notebooks works well without problems like hang. (I use same Windows Version and Bitdefender etc. only other Hardware. The Network and NAS is fine.) I think i can try a older version from my network-card.
Chris, it will likely be difficult to identify the particular cause. Some initial things to test / try:
1) do a repair install of Acronis True Image - download the latest version, right click it and "run as administrator" even if already logged in as admin. Do a repair, reboot and see if the issue still exists or not
2) Try making the .tib files smaller. By default, True Image will try to use a single large file. Not sure how much you're backing up, but keep in mind your PC CPU/memory and your NAS CPU/memory need to be able to process these large files with lots of cache, and do so over the network... which means your router does too! Personally, I set all of my backups to use 25GB .tib files (max). You might find that making them smaller will ease off the resources during the backup process - especially across the network.
3) Try a new test NAS backup - maybe it's just a problem with an existing backup and won't be there in a fresh one? Can't hurt to try - especially if you limit the size of the .tib files to something more manageable than a single large .tib.
4) Have you checked your router CPU/memory during the backups too? It could be the bottleneck for utilization which is causing your PC and/or NAS resources to try and compensate and resulting in problems for them too.
5) Does your NAS do file scanning for media? I found that my WD MyCloud was a complete turtle with that turned on. It was constantly scanning new files and rescanning existing ones for the default media server and the additional Twonky server that was running by default - this caused a lot of headaches for me because it was constantly using too many resources for this scanning process and impacting all of my network traffic to the files stored on the NAS. I turned off all of the media scanning on the NAS and it has been performing much, much, much better ever since. I now run PLEX directly off my PC, but use the NAS as the file location for my media files.
Hi all,
currently i try the network bandwidth limitation to 800Mbit from 1GB. And i see that the system do not stuck currently i observe this and write a feedback later.
If it not work´s i try your other solutions from your long list.
Thank you all for this good feedback!
Hi community,
here is my feedback on the last problem from 2019:
I upgrade to Acronis 2020 and create new backup profiles. The bandwidth limitations to 800mbit, do not help, the system stuck´s permanent. I do not know why the system stuck´s. A reinstallation and new backup profiles in 2018 don´t helped.
I think that is an issue with the validation with encrypted backups. In Version 2020 I don´t have these issues more.
My Solution was an Upgrade from 2018 to 2020.
Thanks for your feedback and support!
Kindly regards,
Chris
Glad that it is finally sorted, albeit at the cost up the upgrade to ATI 2020.