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Acronis fails to restore after reboot

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I have recently purchased a new PC after having used Acronis 2010 for several years on Windows 7. After purchasing Acronis 2018 to go with the new PC I am having troubles restoring backups made on the new PC.
My new system is operating on Windows 10 home and I am trying to recover a backup of my Windows 10 system disk (drive C) by running Acronis 2018 from the icon on the desktop. I have a single 1Tb HDD split into 2 equal partitions set up as Drives C & E. The backup is located on drive E.
Following the proceedures in the 2018 user guide section 5.1.2 I have selected the backup file, selected the partition to restore and selected to restore it to the origonal location (Drive C)
I have set the system to automatically reboot when required and the priority to high.
After pressing the restore button the system pauses for a short while before rebooting.
After the reboot the system opens Windows in the normal manner without any attempt at restoring anything.
Note: I can restore the system using the same backup by booting from the rescue disk and following the interface which appears.
What am I missing or doing wrong that I can't restore using the program from within Windows?

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Is your new computer using UEFI to boot?  If so this is probably at least in part to blame.  Many UEFI boot system have Secure boot enabled in the bios and that can prevent the computer from booting into the recovery environment (Linux) to perform a recovery.

If you created bootable recovery media using the Windows installed app (I'm guessing you did) then by default it uses WinRE as an environment in which to run and that provides better driver support for your computer as well as a much better chance at booting the machine even with Secure boot enabled.

It is recommended that Windows OS system disk images be restored using bootable recovery media, it soulds like that works for you.  Since that is the recommended way to perform a restore I encourage you to do just that.

In reply to by truwrikodrorow…

Thanks Enchantech for your comments.

The rescue media disk was made from within the tools section of Acronis and I guessing that it would have defaulted
to option to be made as WinRE_Based media as that appears to be the default.

Couldn't find anything about Secure Boot in the BIOS but here's what I did find

Within BIOS the first 2 items in the fixed boot order are set as

1 UEFI Hard Disk : Windows
2 UEFI CD/DVD
There are also numerous others below including USB drives etc. etc.

In BIOS under Boot Mode it is set to Legacy + UEFI. This appears to mean that it will work under either.
The only alternative is to set it to UEFI only.

Also under BIOS when I go to Save & Exit there is a section which reads Boot Overide
Under this there are 5 choices in this order

Windows Boot Manager (Intel Data_Volume)
Acronis Loader (Intel Data_Volume)
Sata HL-DT=ST DVRAM
Realtek PXE B01 D00
UEFI:Builtin EFI Shell

Got me wondering what the Acronis Loader (Intel Data_Volume) option is !
have not tried this option.

Whilst having to recover using the rescue disk every time works it seems a shame that recovery can't be done from
within Windows as in previous systems I have used, but I guess that's progress.

 

It is because of the boot process of UEFI and the Linux environment.  Again, best recommended practice is to use the recovery media to restore a Windows OS system disk.  

Michael, I agree with Enchantech ref the recommendation to use the Acronis Rescue media when restoring an OS partition or drive, as this is the safest approach, and is the one that you would have to use if your single HDD drive suffers a fatal issue.

However, subject to your BIOS allowing you to perform a recovery, then see the following KB document (written for ATI 2017 but still relevant for 2018).

59870: Acronis True Image 2017: how to restore the system to the original disk from within running Windows

I would recommend running the msinfo32 program for your Windows 10 OS and confirming exactly what the BIOS mode is set to in the report this produces - the choices can be either Legacy or UEFI.  If it is UEFI, then your boot mode should be set to the Windows Boot Manager, if Legacy, then the drive where the OS is installed.

My own experience with UEFI has shown that on some systems (such as Acer Aspire) then Secure Boot has to be turned off to allow the Acronis Rescue Media to boot.