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Acronis freezes

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Dear All,

using Startup Recovery Manager and/or starting with Rescue Media Builder start Acronis application but it freezes after ~30 sec. even when backup tasks already started.

DELL, Win10

Any help would be appreciated

Georg

0 Users found this helpful

Georg, welcome to these public User Forums.

The Acronis Startup Recovery Manager (ASRM) has normally used a small Linux kernel OS from which to launch the standalone ATI application, and depending on which version of the Acronis Rescue Media you are using, that too may be using the same Linux kernel.

I would recommend creating the Windows PE version of the Acronis Rescue Media as described in the KB documents below.  I would expect this to be more reliable.

KB 60820: Acronis True Image 2018: how to create bootable media

KB 60091: Acronis True Image 2018: how Simple bootable media creation mode works