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ACRONIS TRUE IMAGE 2018 BOXED VERSION WHERE TO GET INSTALLATION CODE

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Hello,

 

Can someone help me?

I have Acronis 2018 True Image Boxed Version, when I try to activate Offline, I cant find anywhere the installation code. (Btw I followed the instructions on how to activate it offline) then I hit using the "Trial Version" currently its expired. Also upon installation/entering serial # it keeps on asking to sign-in (take note I'm using an offline PC). I'm stuck, even uninstallation/installation wont work at all I'm still on the same page.

I cant proceed with offline activation without the installation code. Is there any solution? or should I just throw this one and go back to 2017 ver?

I successfully activated 2016 and 2017 version through offline before. But 2018 is giving me hard time.. :(

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Am I correct in assuming that the code is not on either the DVD itself or the DVD envelope? If not, is it on the invoice?

I suggest contacting sales support in your region, they should be able to tell you how to find the code.

If you have just purchased it I would ask for a refund as ATI 2020 was released in late August.

Ian

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Posts: 250
Comments: 7092

Dear Kimberly, 

please refer to my comment in https://forum.acronis.com/forum/acronis-true-image-2019-forum/acronis-true-image-2019-offline-activation#comment-513253 it should be valid for Acronis True Image 2018 too. If it is still not possible to activate the product, please send the step-by-step screenshots illustration your actions. Thank you!