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ATI 2018 - Backup on NAS fails

Thread needs solution

Hi,

I recently upgraded from 2016 to 2018.

Until then I chose my target by selcting Search Target and enterd the target as follows:

\\<IP-address>\Backup\Q_BackupNAS\

Backup being the NAS>-folder followed by the file name.
Apparently this doesn't work any more with the 2018 version.
The manual, too, is not of a help.

Can anyone provide me with an idea?

Sincerely
Horst

0 Users found this helpful

Sorry. I forgot.
Following this way I could avoid the backup to be split into 2 GB portions.

Are you certain the IP address is still the same?

Is you NAS a QNAP device?  What model?

The device should show up as a backup destination when selecting a destination either under Network or NAS.

All of ma data were correct.

In the meantime I received great help from Acronis support.
I had overlooked that from the search line on top of True Image's windows where I entered my IP access data and hit the ">"-symbol , I had to scoll down and click on the IP-address.

I hope I could be understood in spite of my miserable "Computer-English".

Sincerely

Glad you got it resolved.