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Ati 2018 validation failed

Thread solved

Hi all, 

i am receiving the following message near the end of the validation process of my last backup on an external SSD hardisk.

''corrupted file, this may be due to poor media quality''.

I tried to back up on 2 different external drive.

Anybody knows where I can look for troubleshooting for this?

thank you for your help

jm

1 Users found this helpful

jm, please download the MVP Log Viewer tool and use this to check what messages are written in the log file for your backup and validation actions - this may help shed more light on the error you are seeing?

I created a new backup to see if it would solve the issue and here is the last message:

2019-03-29 15:16:03: Operation Backup validation started manually.
2019-03-29 15:16:03: AcronisLRPCConnect::BEGIN
2019-03-29 15:16:03: AcronisLRPCConnect::BEGIN
2019-03-29 15:16:03: AcronisLRPCConnect::BEGIN
2019-03-29 15:16:03: Retreiving Fdisk ver1 disk set to Fdisk ver2c disk set...
2019-03-29 15:16:03: Fdisk2: Use Disk 1 host= 0 bus = 0 target = 0
2019-03-29 15:16:03: Fdisk2: Use Disk 2 host= 0 bus = 0 target = 0
2019-03-29 15:16:03: Refreshing Drivers...
2019-03-29 15:16:03: Enter to process disks in Mbr Driver (id = 9)
2019-03-29 15:16:03: Exit from process disks in Mbr Driver (id = 9)
2019-03-29 15:16:03: Enter to process disks in Gpt Driver (id = 10)
2019-03-29 15:16:03: Exit from process disks in Gpt Driver (id = 10)
2019-03-29 15:16:03: LDM: New ProcessDisks(rawLayer, headLayer)
2019-03-29 15:16:03: ProcessDisks: One more disk to check
2019-03-29 15:16:03: ProcessDisks: One more disk to check
2019-03-29 15:16:03: Mark All groups as Root Like Dgs
2019-03-29 15:16:03: ------ Volumes Objects ------
2019-03-29 15:16:03: LDM initialization complete
2019-03-29 15:16:03: Analyzing partition '0-0'...
2019-03-29 15:16:03: AcronisLRPCConnect::BEGIN
2019-03-29 15:16:04: Analyzing partition '1-1'...
2019-03-29 15:16:04: Analyzing partition 'C:'...
2019-03-29 15:16:04: Analyzing partition 'D:'...
2019-03-29 15:16:04: Analyzing partition '0-0'...
2019-03-29 15:16:05: Analyzing partition 'F:'...
2019-03-29 15:16:05: Priority changed to Low.
2019-03-29 15:16:05: Error 0x0
2019-03-29 15:16:05: Validate Backup Archive Location: F:\Back Up\Acronis\serveur\SERVEUR_inc_b1_s2_v1.tib
2019-03-29 15:16:05: Pending operation 4 started: 'Validate Backup Archive'.
2019-03-29 15:42:39: Error 0x4000d: The file is corrupted.