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Automatic Cleanup is NOT working

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I've been having this problem for a year now and I have recreated the backup sheme from scratch 3 times now to get Acronis to cleanup it's backups and it never works.

Backup Method = Incremental

Create a full version after every 5 incremental versions

Old version Cleanup Rules = Store no more than 10 recent version chains

All that happens is I get a full backup, 5 incrementals, then it creates a new full backup, does another 5 incrementals and keeps going on and on until I run out of hard drive space.

I currently have over 37 backup archives and 7 full backups and counting...and it just keeps growing.

How in the world do I get it to start deleting old backups? Basically, I'll configure it however it works as long as I can get a full backup, and then 10-14 days of daily backups.  Anything that is older than roughly 14 days can get nuked as far as I'm concerned.

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Sean, can you confirm which version / build of Acronis True Image you are using here please?  This is found on the Account page in the ATI GUI.

Next, where are your backups being stored here?  Local / external drive, network drive?

Please download the MVP Log Viewer tool if you don't already have this, and post the log contents for where ATI should be deleting old version chains if possible to identify this, else zip a collection of the ti_demon log files for the task with this issue.

From what I am seeing here, it does not look wrong. Each chain should be one full and five incrementals for a total of 6 .tib files. You've said no more than 10 chains so when the 11th full version is created, it should then delete the oldest chain. You say it's only on the 7th one, so all looks correct to me.

If you are running these daily, you could just keep no more than 2 or 3 version chains.

Store no more than 10 recent version chains

I get a full backup, 5 incrementals

I currently have over 37 backup archives and 7 full backups and counting

I think that Bruno is correct in his assessment that this is working correctly, and perhaps there is a misunderstanding here about what a version chain is!

A version chain = 1 x Full Backup file plus 5 Incremental Backup files for the scheme you are using, so if you are keeping 10 recent version chains, you would keep 10 x 6 = 60 files in total, and the oldest 6 files would only be deleted when the 11th Full Backup file is created successfully.

If your backup drive is running out of space using this configuration, then you need to reduce the number of recent version chains being kept from 10 to a lower number.