Automatic repair stuck at select account
Trying to do image restore
reboot and get to
preparing automatic repair
next screen is Select account
choose account to continue
BUT, neither keyboard nor mouse function so I am u able to proceed
any thoughts appreciated

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Murray,
What you describe sounds like Windows Recovery tools rather than Acronis True Image performing a restore. Are you certain that you have booted into the True Image Recovery Environment?
If you can outline the steps you followed then further help may be provided.
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In reply to Murray,… by truwrikodrorow…

Thank you.
i was doing acronis recovery when computer rebooted and you are correct I would up stuck in windows recovery with seemingly no way out
after many attempts, I finally was able to boot into acronis environment and recovery system image
appears all is well once again
thanks again
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