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Backup creation.

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Hi!! I want to create a backup of an external hard disk. When I confirm to create it, a message tells me: the copy was done, but it does not appear in my internal hard disk. The copy is not really done.

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Ramiro, welcome to these User Forums.

Sorry but more information is needed to understand what is happening for your backup activity?

Please confirm which build of ATI 2018 you are using - this is shown on the Account page of the GUI?

What type & size of external hard disk do you have, how is this connected, what file system is used?

What type of backup are you performing here?  Is this a Disk & Partitions backup or of Files & Folders?

I would recommend using the MVP Log Viewer tool (available from the Community Tools link in my signature) to check the messages in the backup task log, which may help show what is happening.  Screen shots can also be helpful.