BSOD Bad System Config Info after uninstall of Acronis 2018

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It has been a nightmare weekend trying to clone my hard drive before installing into a new system with a new motherboard and CPU.  My drive was an SSD formatted MBR.  I cloned it and had no problems.  I then converted it to GPT for use in the new system.  I then wanted to clone the GPT drive to have another copy just in case but it kept hanging up "Preparing..." and even though I let it sit overnight, it never cloned.  Tried it twice with no luck.   I then decided to uninstall and reinstall Acronis 2018.  After uninstalling and rebooting, I got the BSOD with the error Bad System Config Info.  No matter what I tried, I could not get the system to boot.  Luckily, I had the MBR backup and started all over.  I am up and running again but am afraid that 1. Clone Disk will not clone my new drive after converting it to GPT and 2. If I try to uninstall and reinstall Acronis, it will crash again.  Any ideas will be helpful.  Thanks in advance.

Tue, 10/26/2021 - 00:11
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mvp

Peter, sorry but I personally would never consider using cloning to migrate a disk to new hardware as you are intent on doing per this and your previous topic.

Cloning is never mentioned in any of the guidance for using Acronis Universal Restore when migrating to new hardware.

Uninstalling ATI 2018 should not cause a BSOD unless you start following the documentation for using the Acronis Cleanup Tool and make mistakes when making changes to the Windows Registry. 

Normally, if you are considering that there may be an issue in ATI then doing a Repair Install is the first recommendation which doesn't need the current version to be uninstalled.

See KB 60915: Acronis True Image: repairing program settings - for details.

Tue, 10/26/2021 - 11:06
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Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Steve, thank you again for taking the time to reply.  Since you replied to my previous post, you know I have been going through hell trying to get new this system up and running.  Then when my own system wouldn't boot at all, I really lost it.  Thank goodness I had another cloned drive to restore from. 

You say cloning is not the best method when migrating to a new system (again, I'm a novice when it comes to software issues).  I would have thought simply placing a working drive into the new system then installing the new drivers would be the fastest and easiest way to do it.  If it's not too much trouble, could you please point me in the direction of the best way to migrate to the new system while preserving Windows and all of my programs?  Please remember from my previous post that the motherboard CD which has the drivers on it are all in an EXE program which I have to install once the system is up and running rather than simply putting them onto the Universal Restore tool.  I did see the article on "how to restore to dissimilar hardware" but in the first step where it says to validate the backup, I assumed if I took the cloned drive and it booted in my original hardware that it was a valid backup.  I guess you (they) mean it should be a partition backup in ATI and not a clone?  Step 2, Prepare Your Drivers, is where I get hung up since I only have the CD with the installation software (EXE).  

Lastly, about the BSOD;  I did not try the Cleanup Tool.  I simply went to Settings, Apps, and uninstalled it.  Upon rebooting, that is when the system died.  I'm petrified to EVER uninstall it or even upgrade to a newer version with fear of the same thing happening again.  

Thanks again for you time and feedback.  I REALLY appreciate it.

Tue, 10/26/2021 - 13:29
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mvp

Peter, did you read my post in the previous topic here at Sat, 10/23/2021 - 15:16?

Also did you read KB 62970: Acronis True Image 2020: Restoring to dissimilar hardware with Acronis Universal Restore which gives the steps that need to be followed?

My suggestion from 23rd October was to try doing a clean install of Windows (10 or 11) on the new PC so that you could capture the device drivers needed for the migration given that ASUS don't seem to want to make it easy for anyone to extract these from their EXE files used to install the drivers.  I did download some of the driver install files and try to find the required INF files etc but had no success in doing so.  I am assuming that doing a clean install of Windows will have sufficient generic drivers to get the OS installed to then allow the ASUS specific drivers to be installed?

On the topic of cloning, I dislike using it for various reasons, not least of which is that it puts the working source disk drive 'at risk' during the clone operation, i.e. if a user selects the incorrect source disk he/she can wipe out a working system by cloning an empty drive to it!

Using Backup & Recovery is 100% safer IMHO as the backup operation only writes to a third storage drive or location, and the original source drive can remain untouched and isolated when that backup image is then ported to a new system for being restored.

Another benefit of using Backup & Recovery is that you have no need to use the MBR2GPT tool provided by Microsoft on the source working disk drive, as the Recovery operation will do the conversion from MBR to GPT automatically when the Acronis rescue media is booted in UEFI (GPT) BIOS boot mode.

Regarding the uninstall issue for ATI 2018 - I have no explanation for why this caused the BSOD other than the other actions that had preceded the uninstall.  I have done hundreds of uninstalls and installs of lots of versions of ATI over the years without ever seeing such an issue arise.

So back to an action plan:

I would recommend putting one of your spare disk drives, ideally the one intended for use in the new PC, in that PC in the location where it will be used in normal operation.

Go to the Microsoft Windows 11 Download web page and download a copy of the installation media on your working PC and use this to create an installation DVD - or else use the Microsoft Media Creation tool from the same web page to do this directly to either a USB stick or DVD.

Install Windows 11 on the new PC and confirm that you can boot into the Windows desktop to allow you to then install the ASUS Chipset drivers application and any other ASUS drivers for the motherboard installed.

Once you have a working Win 11 PC, then you can use a utility program such as Double Driver to save a copy of the new ASUS device drivers to allow them to be added to the Acronis Universal Restore media during the creation process.

I would recommend installing a copy of ATI 2018 and AUR on the working Windows 11 PC and creating the 'Simple' Windows PE rescue media and AUR media on that system, so that the first media contains device drivers captured from the Windows 11 Recovery Environment, and the second has the extra ASUS drivers you add yourself.

Before attempting the restore of your original PC backup image, make a full disk backup of the working Windows 11 system to allow you to come back to that install should the migration still not be successful.

Tue, 10/26/2021 - 14:54
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Steve, I can't thank you enough for all of your time and effort.  I really appreciate it.  Yes, I did read your post from 10/23 when I was trying to tackle the MBR to GPT problem (which, at the time, I thought was my only problem).  Since I thought that would solve the problem, it was much easier to just use the MBR2GPT tool.  However, in hindsight, I should have followed your directions and did the conversion and migration at the same time.  

I still think I have a hardware problem with the new system so I had to bring it in today for the place where I bought the motherboard, CPU and RAM, to take a look at it.  They will have it for a few days so I can't do anything until I get it back.  I, will, however, follow your directions once I know there are no hardware issues.  I attempted to install Win10 from a DVD onto a blank drive and it crashed, too, so I think there is a problem besides my ignorance.  

Once I get it up and running I'll mark this "as solution" but, in the meantime, thank you SO much for your expertise.  I will be making a system backup while I'm waiting for the system to be returned in preparation for the migration.

Tue, 10/26/2021 - 20:43