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cannot create a trouble ticket

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I am trying to open a trouble ticket for a couple of issues.  When I go to the contact support link it goes to the following website:

https://account.acronis.com/auth/login

but all I see is a blue screen with a couple of dots and it wont load or do anything.  Is the contact support down or am I doing something wrong?  It does this on both Chrome and MS Edge.

 

 

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Jon, welcome to these User Forums.

The Account login page is working for me this morning and gives a webpage as below with a panel for taking your email address and password.

2017-11-23 11_51_04.png

It may be an issue with the web browser that you are using here?

You can try going direct to https://account.acronis.com/#/support

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Posts: 250
Comments: 7092

Hello Jon,

If there are still any difficulties with raising a support ticket, please feel free to contact me in personal messages. I'll help