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Cannot remove local backups from All Resources

Thread needs solution

I have a few accounts but on one of them I created backup images 3 to the Acronis Cloud and 2 local I have deleted the local backups but they still exist on All Resources page and only options are Backup, Recovery and Details, how can I remove/delete these from the resources

Thanks 

Val

 

0 Users found this helpful

Val, welcome to these public User Forums.

You may need to ensure that the computer that created the local backups you want to remove from the Cloud Dashboard listing of all resources is disconnected from the internet or is powered off in order to be able to delete those backups.

See KB 62010: Acronis True Image: how to delete backups in Acronis Cloud and free up Cloud storage space - for more general information on managing Cloud storage.