Can't open, mount or Validate the b1_s1_v1.tib Backup
Hello Everyone,
this is my first post on this forum. If I am missing any important information please let me know.
I made a Backup from my old HDD with Acronis True Image 2019: Unknown Drive (F)_full_b1_s1_v1.tib but now I can't access it. There are no other versions of it. I also copied it to my boot drive but no nothing works. A permission Check says that Everyone is allowed to access the file. Anyone any ideas?
BR Tim


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Steve Smith wrote:Tim, welcome to these public User Forums.
More information is needed here to try to understand why you are seeing a problem?
How did you make this backup of the old HDD?
Did you install ATI 2019 on the PC where the HDD was installed, and make the backup from there?
Did you boot the PC using the ATI 2019 bootable rescue media to make the backup?
Did you connect the old HDD to another PC to do either of the above?Was the old HDD still in working order when the backup was created? Or was it showing signs of failure / bad sectors etc?
Are you using ATI 2019 to try to open, mount or validate the backup file?
Hello Steve, thanks for the reply.
I installed ATI on my PC and added the HDD over an IDE / USB Adapter. Yes the HDD was working fine.
ATI didn't complain about bad sectors or something like that (I had that on another HDD)
No I am using File Explorer. I tried booting from the rescue media but I can't do anything with it :/
I can't access the Recovery tab because I deleted the Job from that (which never was a problem)
BR Tim
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Tim, sorry but just more questions to ask....
Was the HDD an actual IDE drive, i.e. a PATA drive rather than being a SATA drive?
What file system was used on the HDD ?
Does the size of the backup .tib file seem correct for the size of used data on the HDD, allowing for compression etc?
Do you have the log file for when the backup of the HDD was created?
Have you tried using the 'Add existing backup' in the ATI 2019 GUI and selecting the .tib file to add the task for this back into the GUI?
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Steve Smith wrote:Tim, sorry but just more questions to ask....
Was the HDD an actual IDE drive, i.e. a PATA drive rather than being a SATA drive?
What file system was used on the HDD ?
Does the size of the backup .tib file seem correct for the size of used data on the HDD, allowing for compression etc?
Do you have the log file for when the backup of the HDD was created?
Have you tried using the 'Add existing backup' in the ATI 2019 GUI and selecting the .tib file to add the task for this back into the GUI?
Sure anything for the solvation :)
Yes it was an IDE (maxtor diamondmax plus 9 60gb ata/133 hdd)
it is NTFS
Yes that all seems right, about 23 GB
Just now:
Hope this helps
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Tim, thanks for confirming the points raised.
At this point it is looking like the actual .tib archive file is corrupt for some reason which leads to further questions..
Is the original IDE Maxtor drive still available to try to do the backup again?
If it is, have you run any disk diagnostics on that drive to check for any latent issues? It is obviously a vintage drive given both the size and technology, so you could try running the Maxtor Powermax 4.23 diagnostic tool on this drive.
Beyond the above, we are back to asking about the log for the backup operation? If the backup was done from the ATI app running in Windows, then the log should still be available to allow it to be checked for any errors that may have been reported?
You can use the new log viewer tool per the link below.
MVP Assistant - a new tool, including new Log Viewer (Latest version 1.1.4.0, 9/27/2021)
If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.
If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) or using Cloning then look in the Demon logs.
Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.
The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.
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Steve Smith wrote:Tim, thanks for confirming the points raised.
At this point it is looking like the actual .tib archive file is corrupt for some reason which leads to further questions..
Is the original IDE Maxtor drive still available to try to do the backup again?
If it is, have you run any disk diagnostics on that drive to check for any latent issues? It is obviously a vintage drive given both the size and technology, so you could try running the on this drive.
Beyond the above, we are back to asking about the log for the backup operation? If the backup was done from the ATI app running in Windows, then the log should still be available to allow it to be checked for any errors that may have been reported?
You can use the new log viewer tool per the link below.
If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.
If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) or using Cloning then look in the Demon logs.
Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.
The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.
Hi Steve,
that would be very bad if the backup is bad because the drive is dead by now (dropped it and now it's clicking)
I could try that program but as the drive is clicking I doubt that it will use much.
Yes the backup was done with the App. I don't know about the log but I will try it asap I get home.
I don't have .tibx files as I have ATI 2019 but good to know.
I will check that, thanks
PS: I can't reply to hyperlinks :/
BR Tim
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I would still try doing a backup of the old Maxtor HDD; it will probably revert to sector by sector but you may be able to recover some or all of the files. I would would do the backup before trying the Maxtor utility. You could then create another backup after doings so.
Ian
PS I have "successfully" done backups of failing drives in the past; sometimes I got everything I wanted sometimes less successful.
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If the drive really is rattling and making strange sounds, then I would not advise trying any further actions with it if you are intending to take it to a data recovery service as there is a real possibility of doing real damage to the disk surface or ripping the disk read/write heads off etc.
If the drive is going to be scrapped and the data lost, then one last attempt at backing up won't make any difference, especially if you intend to take a ball-pein hammer to the disk when done to ensure no-one else can attempt to recover your data from it! The hammer is a more sure method of ensuring it is beyond repair except by the most dedicated government forensic agencies!
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IanL-S wrote:I would still try doing a backup of the old Maxtor HDD; it will probably revert to sector by sector but you may be able to recover some or all of the files. I would would do the backup before trying the Maxtor utility. You could then create another backup after doings so.
Ian
PS I have "successfully" done backups of failing drives in the past; sometimes I got everything I wanted sometimes less successful.
Hello Ian, the Problem is that it already is clicking. I am not sure if that will work.
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Steve Smith wrote:If the drive really is rattling and making strange sounds, then I would not advise trying any further actions with it if you are intending to take it to a data recovery service as there is a real possibility of doing real damage to the disk surface or ripping the disk read/write heads off etc.
If the drive is going to be scrapped and the data lost, then one last attempt at backing up won't make any difference, especially if you intend to take a ball-pein hammer to the disk when done to ensure no-one else can attempt to recover your data from it! The hammer is a more sure method of ensuring it is beyond repair except by the most dedicated government forensic agencies!
Hello Steve, yes correct. It is rattling. I got around 3 gig from 23 gig before it started clicking continously. I will see if I can find a service that can handle it otherwise I will destroy it :)
BR Tim
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