Skip to main content

Clarification of Restore Protocol

Thread needs solution

I have a permanently damaged Internet Explorer in Windows 7 Professional, and I am forced to restore my entire pc. It has been backed up by Acronis True Image home 2018 to a local backup hard drive. Now that it is time to recover my backup and overwrite my current drive, I am not sure of the steps. My pc still works, and I did a complete backup onto the backup hard drive to keep any files that may have been produced since my last backup. I can launch Acronis TIH 2018 on my present pc, and access the last good backup. Do I simply overwrite my current hard drive to restore it, or do I have to do something special to ensure that my last backup will restore my files and operating system to a workable state. Any special steps I have to take to restore my complete pc? Any guidance gratefully appreciated.

0 Users found this helpful

abradaxis, there are several approaches that you can take here:

KB 59870: Acronis True Image 2017: how to restore the system to the original disk from within running Windows  outlines doing this type of restore from within Windows.

KB 60131: Acronis True Image 2018: how to restore your computer with WinPE-based or WinRE-based media outlines the process when using the bootable Acronis Rescue Media.

The third option here if the only real issue is with Internet Explorer, would be to install an alternative browser such as Chrome, Firefox, Safari etc, then try to fully uninstall Internet Explorer before doing a new install of the same using the latest download version available from the Microsoft website.  See webpage: How to uninstall Internet Explorer from Windows (all versions)  The alternative browser is to allow you access to the internet if needed.

In reply to by truwrikodrorow…

Thanks for your prompt and direct response. I have spent two days trying to recover IE11, following every link on the web, including removing, reinstalling and using Windows Update. Nothing Works! As soon as the newly installed and updated Explorer starts, it stops with an error message and Windows cannot find the error or suggest a fix. I do not like any of the other browsers, although I have them on my pc (that's how I'm posting). I feel that, for the long term, I have to reinstall IE through an Acronis recovery. Your response on the steps seems very straightforward, although I don't know if I ever came across a "restore disk" option when backing up and recovering. I just chose the full disk "c" when backing up, so I hope that the same option will be presented to me when I go to restore. If there are no other considerations, thank you for posting.

Please see KB 60091: Acronis True Image 2018: how Simple bootable media creation mode works - I would strongly recommend making the Acronis Rescue Media before attempting any restore actions - this is your fallback position as would be needed if you had a total disk drive failure and were restoring from a bare-metal situation.

I may be stating the obvious, but you do need to be careful to do your restore from a backup taken before the Internet Explorer corruption occurred, and it can then get tricky trying to bring everything else up to date without also bringing back the IE problem.

I had something similar happen to me a couple of years ago. Even updating from Windows 7 to Windows 10 wouldn't fix IE. I decided that moving to Chrome was a lot easier and safer than doing a clean Windows install and then trying to reinstall all my programs, their settings, and my data.

In reply to by truwrikodrorow…

Thanks again for your efforts. I'll definitely create a bookable media dvd to be on the safe side. And my restore is from a month ago, way before the IE breakdown.  In any case, I do appreciate the details you've provided. Thank you.

Still not out of the woods. I cannot add the desired backup set to the list of sets to restore. Please see my latest post. Again, any help greatly appreciated.

If you are booting from the Acronis Rescue Media (DVD or USB) then there are no options to add your 'desired backup set to the list of sets to restore' as all that you need to do is to select the specific backup set (latest version chain .tib file) as the file to start the Restore from.

Your quest to 'add the desired backup set to the list of sets to restore' suggests that you are still trying to do the Restore from within the Windows ATI application instead of using the bootable rescue media.

You are correct. I was trying to do the restore from inside Windows. I used my Acronis Rescue CD and was able to pick out the desired backup set  to restore after using this CD. To be honest, I found this whole experience disconcerting. Nothing was intuitive; nothing worked the way it should have; there was a problem at every stage. It it wasn't for people such as yourself, I would have never been able to restore my system. Obviously, backing up and restoring one's system is not a simple matter, but it certainly would have helped if there was more documentation and instructions from within the program.

Thanks once again.

Jerry Sindler

Jerry, glad to hear that you have been able to restore your computer using the Rescue Media to boot and perform this action.

The ATIH 2018 User Guide has a lot of information on all aspects of using this application, plus as I posted earlier in this topic, there are a number of KB documents which try to provide extra details of the processes involved.

KB 59870: Acronis True Image 2017: how to restore the system to the original disk from within running Windows  outlines doing this type of restore from within Windows.

KB 60131: Acronis True Image 2018: how to restore your computer with WinPE-based or WinRE-based media outlines the process when using the bootable Acronis Rescue Media.