cloned disk with ATI 2018 won’t work recovery partition.
Here’s my story. I have recently bought a Samsung Odyssey model NP800G5M and it comes with hdd 1tb. I also bought a WD Black Nvme Pcie 256gb ssd in order to stick it in the laptop and purchased ATI 2018 to clone the hdd to ssd and make it the OS disk for my daily use. I was able to clone the whole disk redimensionong proportionally the partitions. The OS works fine from the state it was cloned, but the recovery partition (that was cloned perfectly) doesn’t not work at all. Samsung offers the Samsung Recovery app to factory recover the pc from windows or from boot, but neither of the options work.
Do any of you guys know how to fix this? Did I do anything wrong?
After I noticed it wasn’t working, I also tried to backup the hdd with ATI 2018 and restoring the VIB image to the ssd with bootable ATI 2018 flash drive, the mistake persisted.
i hope someone can give me some light in this since the main reason of my purchase of ATI 2018 was to clone the disk preserving the recovery function.
tks


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Andre...welcome to these user forums.
I am not sure the following suggestions will work, but here's some things you might try.
How did you create the backup? Were you booted to Windows, or did you use rescue media to create the backup?
If booted to Windows, did you review the exclusions tab?
If booted by rescue media, there is an exclusions option, but it defaults to none.
Something you could try is to partition the SSD where the recovery partitions are the exact size as the HDD. Then restore each partition separately.
As I stated earlier...not sure this will work, but probably worth a try.
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Guessing that you are using much less than 1TB of the HDD since you only have a 250 GB SSD. I recently installed a new 250 GB SSD on my son's Win 10 Lenovo 500GB laptop with a Lenovo recovery recovery partition and didn't have any troubles. I've always had no complications if I use a USB drive with Acronis TI boot software on it and did have some problems in the past whenever I've tried the clone feature. You can create one from the installed TI software. I'm still using TI 2016. I have an inexpensive cable that allows me to connect the SSD to a computer USB port and I first did a quick format. Not really sure if that's necessary but it does not hurt. Put your HDD back in the laptop. Boot from the USB TI drive and create a full back-up on an external hard-drive. Hopefully you have one. Then power down and replace the HDD with the SSD. Boot from the USB with TI software again and RECOVER the full image onto the SSD. Once, done, and after booting from the SSD, use Disk Management to make modifications if needed to unused space on the SSD.
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Just noticed that you're using a 256 GB PCIE SSD and I'm not familiar with those, or how you set the BIOS to boot from them. Uncertain if my suggestion would work for you. I did all of my work with a single SATA III drive connected at a time, connected to an internal SATA port, which was designated first in the boot order from BIOS. But before I gave up with it, I always had troubles using the clone features of TI. On the other hand, maybe there are some people who got it to work??
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