Exit Recovery linux based media and Surface Book 3 will not reboot
Exit Recovery advanced linux based media and Surface Book 3 will not reboot


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The configuration is such that USB is first; I want to be able to boot from the media to make sure that I can see local and cloud backups from time to time. I have 5 windows computer (4 running windows 11 and 1 running windows 10) and this is the only computer that will not boot once I exit Recovery. I should be able to go back to the menu that linux-based media provides and choose how to boot. This computer (windows 11 surface book 3) just sits at a black screen with windows logo. The other 4 computers will allow me to choose how to boot when entering Recovery and they will allow me to choose how to boot once I exit Recovery.
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I am using Acronis Cyber Protect Home Office for 5 computers.
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I can upload a system file if you think that might help.
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Michael, there are a number of known limitations with using the Linux based rescue media such that it is recommended to use the 'Simple' version of Windows PE / RE media.
KB 46250: Acronis Linux-based Bootable Media: Troubleshooting USB HID Devices Detection Issues
KB 45330: Acronis Bootable Media Does Not Detect HDD, RAID or NIC
KB 45331: Acronis Bootable Media(Linux-based): Troubleshooting NIC Detection
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I don't mind using the simple windows based RE/PE; I just can seem to get the Cyber Protect Home tools to be added when I try and create my bootable media this way. Maybe I should just try again.
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Michael Roundtree wrote:I don't mind using the simple windows based RE/PE; I just can seem to get the Cyber Protect Home tools to be added when I try and create my bootable media this way. Maybe I should just try again.
Michael, how are you trying to create the bootable media, and which particular tools are you meaning here?
There is a new MVP Assistant tool version which now includes a rescue media builder tool that may be of interest to you.
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Thank you for your help. I will try the new tool; If it doesn't work I will just resort to a hard boot after I exit Recovery Mode.
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