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Folder Access Denied You Need Permission You Dummy

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If I had to choose a handful of problems that have given me the most trouble over the years right up there in the list would be recalcitrant files or folders that I cannot delete. Over the years I have GOOGLED until I got calluses but this just seems to be a concept that I cannot grasp. I wish I could blame it on old age : ) This time it is with backups that I have made using TI2018. For the past 7 months I have made folder/ file and partition backups to a 4TB external USB drive and today I decided I wanted to delete some of the older ones. I think I knew enough to first try firing up TI from the GUI and found the remove backup option but that only showed ONE backup out of dozens that are on the USB drive and that was the one that I made this morning. I then fired up the USB media builder and booted off of that but that also only showed the most recent backup. I then tried my almost never fail (I do not currently have a LIVE bootable USB Linux disc) method of booting from my second internal hard drive and powering up the docking station that holds the external 4TB USB drive where all the backups are kept and I still could not delete them. I kept getting that dreaded message "you need permission to perform this action." I tried with little hope in my heart re-visiting the boondoggle security choices and permissions but to no avail. I would be eternally grateful if someone could walk me through the steps of deleting and giving permission that would allow me to delete these backups from the external USB drive. I am enclosing a couple of pics but I do not know if these are the correct ones to illustrate the problem and or how to rectify it. TIA.

 

 

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Dan, ATI 2018 comes with Acronis Active Protection integrated and this is probably the main cause of your inability to delete your old backup files.

If you can see a blue shield type icon with 'A' in the centre in the Windows system tray area, then try right-clicking on this and taking the option to 'Turn off AAP' from the menu shown.

If you don't see that icon, then open the main ATI GUI and then the AAP settings page and use that method to turn off AAP while you delete the files, then turn it on again after finishing the action.

2018-07-10 15_53_43 AAP.png

>Dan, ATI 2018 comes with Acronis Active Protection integrated 

You are a Genius! Thanks so much!!

 

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Glad to help Dan - must be an old picture as my hair is much shorter these days!

Jim, sorry but any change in permissions by Acronis would only happen if you are restoring files from a backup created either on another system, or from a different installation of Windows?

If you still have the backup that was used for a recovery / restore, then there are options available where you can choose not to restore using the original owner permissions, which you need to use.

Note: you can create a user called A on the computer, reinstall the OS and recreate a user with the same name A but the two will never be considered to be the same user as far as permissions are concerned!