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How to install Upgrade to Acronis True Image 2018

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I have Acronis True Image Home 2010 installed on Windows 10.  I have purchased Acronis True Image 2018 Upgrade but cannot install it on my computer - Why - Help anybody ??

Steve

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Hello Steve,

Acronis True Image Home 2010 doesn't support Windows 10 officially, so there might be conflicts during upgrade installation. I'd recommend completely removing the old installation (Select Start → Settings → Control panel → Add or remove programs → Remove. Then follow the instructions on the screen. You may have to reboot your computer afterwards to complete the task.) After having removed the old version install Acronis True Image 2018 and specify both license keys (original from 2010 and an upgrade one)  to activate the product. 

Steve, in addition to the advice from Ekaterina, please make sure that you disable / remove the Acronis Secure Zone and Acronis Startup Recovery Manager if you have enabled these for your old ATI 2010.

You may also need to use the Acronis Cleanup Tool (link in my signature) - so please see topic: [How to] uninstall a previous installation from the 2017 forum pages which gives detailed information on this topic.