I'm new and need assistance
Hello,
I have been using Acronis True Image for years.......But............the last program I had was True Image 11, not 2011, 11. Yes, that old. It worked great even in Win7 Pro. I have a new computer now that has Win10 Pro. So I decided I probably should purchase/upgrade to the 2018 version. I have and have installed it on the 'new' Dell XPS.
My problem is I would like to use the backup made by my True Image 11 and have the True Image 2018 mount it on the 'new' computer and then I can pick and chose some of the files I would like to transfer from the 'old' computer to the 'new' computer. I have done the 'mount' and it seems to do it fine. But.....when I try to read/access some of the files I am denied permission??? I can access/read most but the ones listed under 'USER" cannot?
1. Am I trying to do something that is not possible (TI 2018 mounting/reading a TI 11 backup)
2. Do I need to run the TI Program as an 'administrator' and if so.....how do I do that?
3. Any other recommendations????
Thanks


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Thanks for the suggestion. As you can tell I am not a computer 'expert'.....just enough to get me in trouble.
I'll try your suggestion.....
thanks
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