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Mobil backup connection fail

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Even through my phone and PC are connected to same WI-FI I still get the message Connection failed Can't connect to computer Ensure your mobile and computer connected to same WI-FI 

 

Any help to solve this problem will be appreciated.

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Comments: 7092

Hi! 

Thank you for your posting! I'd start with the instructions from Acronis True Image: troubleshooting mobile backup