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Problems with TMP files created by Acronis 2018 during cloning operation

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Hi everybody,

 

I'm a user of Acronis 2018 (build 10640) and i have notice some trouble with this product when i have used the cloning operation. I have cloned my D: HDD disk ( with a capacity of a 2 Tb (1,09 Tb used)) (a non system disk) towards a new HDD disk with a bigger capacity (4 Tb). When the cloning operation was done, my system disk (a SSD disk C: with a capacity of 256 Gb (98gb free)) was fill up completely ! I had got a message from windows "Disk C full please remove some applications or programs...) After that, i have reboot my computer with the new HDD drive (4 tb), then the capacity of the disk C has growning up, but the letter of the non system disk was not D: but H:. Then i have reboot my computer with my old non sytem HDD disk (2 tb) ,  this old HDD disk has been recognize correctly by windows with the letter D. After multiple reboots, the capacity of disk C has been appear correctly. Apparently True acronis 2018 create some temporary files automaticaly on the disk system C:  during the cloning operation.

 

Is it possible to avoid this ?. And another question, is it possible to change the letter of my new HDD drive to D:\ safely by the Disk management of windows 7 64 bits ? (I have four hard drive : a SSD drive with Windows 7 64 bits- a SSD drive with windows 8.1 64 bits and two HDD drive) (Actually the disk D contains only Windows 7 64 bits programs). I have done the cloning operation the 03 january 2018, but i havent install some new programs on the disk D after this date 

 

Best regards

 

Chris

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Having apps installed on a secondary hard drive is probably cause of your issue.  I suspect that Windows 10, finding a new disk attached and an old one no longer attached would have to update metadata containing the symbolic link data pointing to where your applications have moved and changing the information of where your applications where before.  With about 2TB of applications (guessing here) that could be enough to temporarily fool Windows into thinking that your C: drive is full when it actually is not.  I do not think there is anything you can do about that short of performing clones with the machine booted to Rescue Media rather than from within the Windows True Image app itself.

As for the drive letter, you can change the 4TB drive to letter D: but to do so you must either change the letter of the 2TB drive to something else first or disconnect the 2TB drive from the machine.  If you plan to recycle the 2TB drive for some other purpose then I would first change the letter on it, shutdown the computer, attach the new 4TB drive and boot the computer then, change the drive letter of the 4TB drive to D: