Skip to main content

[Solved] Acronis TI 2018 does not see usb connected SSD drive

Thread solved

I am trying to clone a laptop SATA drive to an SSD drive.

The SSD drive is connected via  SATA to USB 3.0 adapter to the laptop. It is recognized in the BIOS.

I boot to Acronis from USB flash drive. When I try to clone the SATA drive, Acronis only sees the SATA drive and the Acronis flash drive.

How do I perform this clone?

Thanks

1 Users found this helpful

Eran, with ATI 2018 you could do this clone from within Windows using the ATI live clone feature, though I would strongly recommend making a full backup of the source drive to an external drive first to avoid any mistakes leading to heartache!

The ATI 2018 live clone uses the Windows VSS snapshot method to duplicate the source drive to your external SSD where the key requirement is that the SSD should not already contain a Windows OS (else ATI will require a reboot.

The other key point to make here is to not attempt to boot into Windows with both cloned drives connected (after the clone has completed).

If you are wanting to stay with booting from the Acronis bootable Rescue Media, then please ensure that you are using the ATI 2018 Simple media creation method which will use the WinPE components from your Windows Recovery Environment, which in turn should contain device drivers needed for your USB 3.0 external connected device.

Once booted to the flash drive you may need to choose Add New Disk to initialize the SSD.  I find this the case often.

In reply to by truwrikodrorow…

Thanks for the idea. I tried that as well without success. Then I tried initializing the disk in windows, and now it is recognized from the flash drive.

Eran, glad to hear that initialising the disk resolved this issue for you, thanks for the feedback.

Ditto

Enchantech wrote:

Once booted to the flash drive you may need to choose Add New Disk to initialize the SSD.  I find this the case often.

Thank you so much for suggesting this because I was having the exact same issue as the OP and this completely solved my very frustrating issue. Why crucial didn't put this in there little, "simple," installation video is beyond me. This is my first attempt at doing something like this and I had no clue what the second poster was suggesting. (Makes me think back to when i was a child and had to write directions to someone, who knew nothing, on how to make a peanut butter n jelly sandwich.)  Thank You.