Unable to boot to Windows after restore on ACER computer (ATC-780-UR11)
A backup and restore on my ACER computer (ATC-780-UR11) resulted in booting to a blue diagnostic screen, and not being able to boot to Windows 10. After much investigation, which includes communicating with Acronis Support (Case 03247027), I have determined the following:
On the Acer computer, the Acronis backup is performed correctly, but the Acronis restore is not done correctly (and no error message is given).
This was determined by doing combinations of backups and restores using a docking station on an HP computer. When the restore is done on the HP computer, the target disk will boot to Windows on the ACER computer.
My guess is that the ACER Bios prevents writing something that has to do with the boot, but have not been able to get it to work with BIOS changes, such and deactivating "Secure Boot", etc.
ANOTHER RESTORE ISSUE: If the New Disk Tool is not run before the restore, a reboot is required while the first step of cleaning the disk is performed. This step hangs on both the ACER and HP restores. Doing a New Disk before the restore results in a reboot not being required.


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