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Unable to complete full restore on Huawei Matebook pro x

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So yesterday I install Acronis True Image 2018 on my laptop. I took a full PC backup and pointed the destination to shared drive on the network. Realizing restoring to the laptop from the network wouldn't work in case of a full system crash(it only has wifi, no ethernet), I copied the TIB file onto a thumbdrive and repointed Acronis to the thumbdrive to the restore. I then attempted to do a restore from the TIB on the thumbdrive and about 30 seconds into the restore I got an error saying something was wrong with my thumbdrive(there isn't its brand new). I then created a rescue media disc using the basic option, booted up from it, tried restoring the image and once it prompted me to reboot I go a 'boot device missing' error. Now I am installing the OS from scratch(not a big deal, it is a brand new laptop).

 

What am I doing wrong here? One thing to mention is due to my laptop only having one USB-A port, I have to use 2 thumbdrives for this. One is for the rescue media, and when it comes time to restore, I remove the rescue media and insert the 2nd thumbdrive with the actual image. This is due to the thumbdrive being formatted to FAT32 which can't accept files larger than 4GB. I'm not sure if that has anything to do with it but thought I'd mention it.

 

Thanks

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Mark, welcome to these User Forums.

I would recommend that you purchase a powered USB 3.0 Hub or Dock to use with your laptop given it only has the one usable USB 3.0 port to use for both booting the Acronis Rescue Media and also recovering your internal drive from an image on your backup drive.

I use one I got from Amazon UK - Atolla USB 3.0 Hub 4 Ports Extension Super Speed Data Transfer with On Off Switch and 1 USB Power Charging Port (Black) which was inexpensive but works very well.

Another option that you can use which also works well for me is to put the Acronis Rescue Media on to your backup drive and boot from this with both the Rescue Media and your backups available.

To do this currently, you should make a backup image of your Acronis USB Rescue Media (assuming that this is booting / working well for you), then use a Partition Manager tool such as the free MiniTool Partition Wizard to create around 2GB of unallocated free space at the front of your backup drive (by moving the existing partition on the drive to the right), then restore the USB media stick backup image to that unallocated space.

2018-07-22 16_24_17 HDD Rescue Media.png

Note: Acronis will be providing a tool to do this from within the product with ATI 2019 which is currently undergoing Beta testing.

My rescue media shown above was created using the MVP Custom ATIPE builder script and uses WinPE, but will work for any of the other forms of rescue media if this boots your computer and performs the Acronis functions.