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Why my True Image 2018 was running slowly

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HP Touchpoint Analytics Client had been installed without my knowledge and was running at close on 100% cpu and as a consequence the full backup I was taking was crawling almost at a dead stop. The estimated time to back up 1TB of data had reached 6 days! Stopping this program and uninstalling it means the backup is proceeding at its usual rate.

If you Google HP Touchpoint Analytics Client you will see a lot of complaints that it was installed without permission by either HP or Microsoft (nobody can work out who) and that it runs at close to 100%.

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Roger, welcome to these User Forums and thank you for sharing your solution for why your backup task as running so slowly.