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Acronis 2019 recovery from USB to RAID disk hangs

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Hi,

 I have installed the 2019 ATI on Win XP and created a backup for my system to USB. The HDD is setup as RAID. After that when I try to recover the backup from USB, the recover now is hanging. No response on the application. I could only kill the application. Tried taking multiple backup and attempted recovery. Always hangs. This is a basic operation that I trying and disappointing. Please let me know how to solve this issues, Thanks

Santhakumar

 

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Santhakumar, welcome to these public User Forums.

Your screen image shows that you are attempting to recover to your RAID HDD from within Windows which is both not recommended and will not work for a RAID setup.

This is a case where you need to create the WinPE version of the Acronis bootable Rescue Media and ensure that any device drivers needed for your RAID scenario are included in that media, then boot the PC from that media using the same BIOS boot mode as used by WinXP.

When you attempt this type of recovery from within Windows, then the system has to restart and boot into a temporary Linux based recovery environment but that Linux environment has no support for RAID.

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