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Acronis Cloud down?

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I'm trying out Acronis True Image 2019 and the client hasn't been able to connect to the Acronis Cloud servers today. It's worked fine for the last several days, but today the client doesn't seem to be able to connect. Is there an outage at the moment?

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See KB 4350: Acronis Backup to Cloud access ports and hostnames - for details of where all the servers are and what ports they use.

Use the above in conjunction with the Acronis Cloud Connection Verification Tool.

If you still have issues, then please open a Support Case direct with Acronis as they are the only ones with access to the server side of the Cloud support.