Acronis True Image 2019
I am getting the message: "The last backup has been stopped. It will be restarted at . A fatal error occurred while reading the snapshot. The snapshot was canceled by the system. See system logs for details". I have 2 questions relating to this: 1. WHERE are the 'system logs' to be found? 2. Why does this error occur and how is it best fixed? The source drive is the C: drive, an SSD in my main PC. The destination drive is a top level directory on a Synology NAS drive on my network. Has worked fine until about 6 weeks ago.... HELP PLEASE !!


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Am having the exact same issue, ran vss doctor, still having same issue, was this ever resolved? ATI2019 (recently upgraded from 2018, as I have a stockpile of licenses, and wanted to add the cleanup versions function that 2019 has, but that 2018 did not have.
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Doug, I would recommend treating your issue as being new and providing more information so that we can try to understand what the issue is?
Please download the MVP Log Viewer tool (link in my signature below) and use this to review the log file for your backup operations. This should provide more information on why you are seeing any notification messages?
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