Active protection constantly disables
Hi.
using TI 2019. My active protection keeps disabling - I use the repair feature and it's fixed.
Seems to switch off after windows updates and AV updates, although i can't be 100% on that.
I use Avast Free, and malaware bytes (only for extra scans not monitoring) and comodo firewall.
Once it's back on everything sits happily together.
Any ideas why this happens?


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Hi
Sorry for the delay. I have been using the repair option, as I said I have to do it after every windows update.
I'm replying now because it's just done it again. Windows cumulative update, followed by the Acronis shield being grey, checking the app and it's not active. try the slider to turn it on. no good. run repair. ok - UNTIL the next windows update...
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See the following KB documents related to this subject:
KB 46430: Acronis Software: Making Acronis Products Compatible with Antivirus Software
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