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After OneDrive configuration True Image Task lost settings

Thread solved

Hello,

I'm from Germany so my English is not so good. After we installed and configured Microsoft OneDrive the True Image Task lost some of its settings. The automatic deletion of older backups, the automatic verification and the e-mail notification had gone and had been set to standard or the fields where empty. It happend on all computers besides the computers where OneDrive was not installed.

I tried to create a new task but the settings disappeard again. Then I went to the True Image folder in C:\ProgramData\. I clicked right on the Acronis folder and deactivated the write protection. After that the Task could be set correctly and the settings where saved as well.

We're using Windows 7 64bit, True Image 2019 Build 17750.

Is this problem known? Maybe the settings disappear again after OneDrive has been updated or someting like that.

Best Regards

Alex

Do you have

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The problem is unlikely to have anything to do with your reconfiguring OneDrive. It appears to be a problem caused by ATI across ATI 2020, 2019, 2018 and possibly 2017. There is a discussion of the problem and suggested workaround in this thread.

Ian

Hello again,

your are right. Actually the settings were lost on one of the computers where one drive has been NOT installed.

Best Regards

 

Alex